SALESFORCE CONSULTING SERVICES IN YOUR BUSINESS CONTEXT
Iflexion takes up Salesforce consultancy projects of various scopes and solves the challenges of both SMEs and enterprises. We’ve been with Salesforce through its journey to become #1 CRM platform, and now can expertly help you unlock its capabilities. Today, we help companies make their first steps in business process automation, upgrade their Salesforce-based solutions, and reinforce their businesses with custom apps.
Salesforce Configuration & Implementation
We offer a clear-cut strategy to implement Salesforce solutions out of the box. After the platform setup, we configure the features and UI to make the system user-centric. We also create workflows to automate data processing and add custom functionality and design when your requirements go beyond what’s offered by default.
Platform Redesign & Upgrade
We help companies enhance their Salesforce implementations by solving performance issues and introducing upgrades via AppExchange plugins, custom-coded features and UI, or integrations with third-party software. After auditing the system, our team detects inefficiencies and finds ways to fix them and meet your needs.
We use Apex, Visualforce, Heroku, Lighting Platform, and APIs to develop custom apps and contribute to your business productivity and customer experience. From tailored user interfaces and dashboards to custom-coded business logic and integrations for data sync, we use the Salesforce platform to deliver precisely fitting business software.
SALESFORCE SOLUTIONS WITH YOUR CUSTOMERS AT THE CORE
As a Salesforce consulting company, Iflexion takes a holistic approach to solving business challenges. We use our expertise to transform Salesforce’s versatile capabilities into powerful solutions in line with your goals.
To reinforce your sales strategies with technology, Iflexion provides full-cycle Salesforce CRM consulting and implementation. We help you leverage the Sales Cloud tools to increase your sales teams’ productivity, solve their challenges, and help them hit higher sales goals.
Our team delivers B2B and B2C marketing automation solutions on top of Salesforce to help companies engage their customers in a highly personalized way.
We deploy Salesforce Service Cloud for you to deliver exceptional customer support across all the touchpoints. Properly configured by our team, Service Cloud can improve service agents’ productivity and CSAT scores, as well as reduce the average case resolution time.
Our team delivers Salesforce Commerce solutions for unified shopping experience both online and offline. We guide B2C and B2B companies toward digital sales success by applying intelligent ecommerce tools.
SALESFORCE SERVICES FOR EVERY MATURITY STAGE
Our team’s expertise allows us to take up Salesforce implementation projects at various stages of their lifecycle. We can step in early to consult on choosing the most suitable Salesforce product, configure it to meet your business needs, and add custom functionality when out-of-the-box features are not enough. For mature implementations, we provide maintenance and user training to ensure every solution brings maximum returns.